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+ <title>The Work of the War Refugees Committee | Project Gutenberg</title>
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+ <body>
+<div style='text-align:center'>*** START OF THE PROJECT GUTENBERG EBOOK 77327 ***</div>
+
+<div class='tnotes covernote'>
+
+<p class='c000'><strong>Transcriber’s Note:</strong></p>
+
+<p class='c000'>New original cover art included with this eBook is granted to the public domain.</p>
+
+</div>
+
+<div class='titlepage'>
+
+<div>
+ <h1 class='c001'><span class='xlarge'>THE WORK OF</span><br> THE WAR REFUGEES COMMITTEE</h1>
+</div>
+
+<div class='nf-center-c0'>
+<div class='nf-center c002'>
+ <div><span class='large'>AN ADDRESS</span></div>
+ <div class='c003'><span class='small'>GIVEN BY</span></div>
+ <div class='c003'><span class='large'>LADY LUGARD</span></div>
+ <div>TO THE ROYAL SOCIETY OF ARTS</div>
+ <div>MARCH 24th, 1915</div>
+ </div>
+</div>
+
+<div class='figcenter id001'>
+<img src='images/i_title.jpg' alt='[Logo]' class='ig001'>
+</div>
+
+<div class='nf-center-c0'>
+ <div class='nf-center'>
+ <div>LONDON</div>
+ <div class='c003'>G. BELL AND SONS, LTD.</div>
+ <div class='c003'>1915</div>
+ </div>
+</div>
+
+</div>
+
+<div class='chapter'>
+ <span class='pageno' id='Page_3'>3</span>
+ <h2 class='c004'><span class='large'>THE WORK OF THE</span><br> WAR REFUGEES COMMITTEE</h2>
+</div>
+
+<div class='figcenter id001'>
+<img src='images/i_003.jpg' alt='[Logo]' class='ig001'>
+</div>
+
+<p class='drop-capa0_0_6 c005'>I have been asked to speak to-day about the
+work of the War Refugees Committee.</p>
+
+<p class='c006'>The work of the War Refugees Committee is
+intimately associated with what will, I believe,
+hereafter be regarded as one of the most acutely
+pathetic chapters of our island history. Because
+we are an island, because a stretch of sea lies
+between us and Europe, because, above all, we have
+a Navy which for a thousand years has known how
+to defend that strip of sea, we have been able, not
+for the first time in our history, to offer refuge to
+a people stricken and driven out from their proper
+home.</p>
+
+<p class='c006'>There is no need for me to speak now of what
+Belgium has done—we all have the knowledge in
+our hearts. In the Titanic struggle in which we
+are engaged Belgium bore for a time the burden
+of the world, and the world can never forget, and
+never repay.</p>
+
+<p class='c006'>We all remember the shock of horror with which
+we read the first accounts of the atrocities perpetrated
+at Visé and Liège. But we have almost
+<span class='pageno' id='Page_4'>4</span>forgotten that only a few days before the outbreak
+of this war our eyes were turned towards another
+theatre of disturbance, and the outbreak of civil
+war in Ireland was the catastrophe we feared. For
+a moment I must recall it in connection with the
+refugees, for, strange as it may seem, the War
+Refugees Committee is, in a sense, the lineal descendant
+of the Ulster Council.</p>
+
+<p class='c006'>The preparations of Ulster in the early summer
+of last year were sufficiently public to be known
+to anyone who chose to be acquainted with them.
+Like most Irish Protestants, I was aware that in
+view of coming contingencies arrangements had
+been made for the removal of many thousands of
+women and children from the area which was likely
+to become a theatre of war. These arrangements
+had been made with great thoroughness. Registration
+and all other necessary forms had been prepared,
+transport had been organized and safe homes
+had been secured in England. The outbreak of
+European war mercifully averted the misfortune of
+war in Ireland, and when the news of the first
+atrocities came through from Belgium they suggested
+the idea, “Why not use the Ulster organization
+to get the Belgian women and children out if
+possible from under the German guns?” At that
+time we had of course no conception of the development
+which the Refugee movement was ultimately
+to take. The thought in my mind was mainly
+of women and children. I telegraphed to Captain
+<span class='pageno' id='Page_5'>5</span>Craig to ask whether, if such a scheme proved
+feasible, he would let me have the use of the Ulster
+organization. He telegraphed back immediately
+that everything they had was at my disposal for
+such a purpose. He sent me all their registration
+forms—forms which we are to-day using at the
+War Refugees Committee—and put me immediately
+in touch with people who had the necessary
+information. In twenty-four hours I had the embryo
+of an organization in my hands.</p>
+
+<p class='c006'>But it was evidently necessary to change what I
+may call the “sentiment base.” The next step was
+to approach the Catholic Church and to ask of
+Cardinal Bourne that the Catholic institutions of
+Great Britain and Ireland might be circularized in
+order to ascertain how many homes of undoubted
+security could be placed at the disposal of Belgian
+refugees. I was received with a cordiality which,
+I would like to say here once for all, the Catholic
+Church has constantly maintained towards the
+movement. I was assured by Monsignor Bidwell,
+whom Cardinal Bourne deputed to discuss the
+matter with me, that assuming the movement to
+be properly organized and to be viewed with favour
+by the Government, the Catholic authorities would
+be very ready to help.</p>
+
+<p class='c006'>With this amount of preparation I approached
+the Foreign Office, and was assured of the sympathy
+of Sir Edward Grey. The Local Government
+Board signified their approval, and the
+<span class='pageno' id='Page_6'>6</span>Foreign Office was good enough ultimately to
+arrange an interview for me with the Belgian
+Minister, directing me that in placing the scheme
+before him I was to inquire what steps his Government,
+in the event of their viewing the proposal
+with favour, would take to make the scheme known
+in Belgium. In accordance with these instructions
+I laid the scheme before the Comte de Lalaing,
+and in due course an answer was received from the
+Belgian Government accepting the proposal with
+gratitude, and saying that they would make the
+scheme known in Belgium, and would direct intending
+refugees to come to Ostend, whence they
+understood that we would take steps to bring them
+away.</p>
+
+<p class='c006'>While these negotiations were in progress the
+position in Belgium was becoming every day more
+acute, and efforts which had already been started
+in other quarters to alleviate this distress were suddenly
+brought into line with my endeavour. Lord
+Lytton had begun collecting contributions towards
+the Belgian Relief Fund from exhibitors at the
+recent Brussels and Ghent Exhibitions. This had
+led Mr. Wintour, of the Exhibitions Branch of
+the Board of Trade, to pay a visit to Ostend,
+where the homeless refugees were already congregated
+in large numbers. On August 22nd I was
+informed by Mr. Reyntiens and Mr. Wintour that
+they had the promise of a transport, from the
+Admiralty, with which they were immediately
+<span class='pageno' id='Page_7'>7</span>going to fetch over refugees, and that they hoped
+to return on the following Monday with a ship-load.
+I asked Mr. Reyntiens how many they proposed
+to bring back. He said “As many as we
+can get—anything from 100 to 1,000.” To the
+inquiry “What do you propose to do with your
+refugees when you bring them back?” his reply
+was, in effect, “We leave that to you!” There was
+no time to discuss the matter; it was necessary for
+him to go at once and get his papers ready, and I
+was left on Saturday morning in full sympathy
+with the adventure, but with the knowledge that
+on Monday I might be expected to receive in
+England 1,000 refugees.</p>
+
+<p class='c006'>No Committee had as yet been formed. It was
+evident that between Saturday and Monday a
+Committee had to be created. I will not delay
+you with a relation of the details of that Saturday
+and Sunday afternoon, interesting as they were at
+the moment to those engaged in the work. The
+only condition which I made was that the Committee
+should have no politics and no religious
+distinctions, and it is enough now to say that
+thanks mainly to the exertions of Mrs. Alfred
+Lyttelton and Mr. H. E. Morgan a Committee
+was formed under the required conditions and in
+the required time, Lord Hugh Cecil consenting
+to be our Chairman and Lord Gladstone our
+Treasurer.</p>
+
+<p class='c006'>By the kindness of Mr. F. Norie-Miller, General
+<span class='pageno' id='Page_8'>8</span>Manager of the General Accident Fire and Life
+Assurance Corporation, Ltd., offices were placed
+at our disposal entirely free of charge. The nucleus
+of a clerical and typewriting staff was secured. A
+name was chosen. An appeal was sent to the
+papers on Sunday night, and as a net result of
+our exertions we were enabled on the following
+Monday morning to take possession as a Committee
+of the empty offices which have since developed
+into the well-known headquarters of the
+War Refugees Committee at Aldwych. That first
+morning we had hardly pens and ink, we had not
+chairs to sit upon, the offices were almost entirely
+without furniture, and while we were trying to
+organize our immediate plan of operations the response
+to our Appeal, which had appeared only in
+that morning’s papers, took the embarrassing if at
+the same time encouraging form of no less than
+1,000 letters, all containing offers of hospitality
+and help.</p>
+
+<p class='c006'>The response of the country to the movement
+was absolutely phenomenal. The 1,000 letters of
+that day became 2,000 on the following day, then
+3,000, then 4,000, then 5,000, and on the day on
+which we received 5,000 letters there were also
+1,200 callers at the Office. Every letter and every
+visitor brought proposals of help in one form or
+another. Within a fortnight we had at our disposal
+hospitality for 100,000 persons. Cheques,
+clothing, food, offers of personal service flowed in
+<span class='pageno' id='Page_9'>9</span>upon us. I could spend hours rather than minutes
+in telling you the details of that first outpouring of
+public generosity. The sense of the country was
+made absolutely clear that if it could not share the
+acute suffering caused to the people of Belgium by
+the war it desired to diminish that suffering by
+every means that it possessed. These offers came
+not from one class nor from one place, but from
+all classes and from all places. Catholic and
+Protestant, Jew and Nonconformist, high and
+low, rich and poor united, all unaware, in a spontaneous
+tribute of sympathy and respect. Nations,
+like individuals, have their moments of unconscious
+self-revelation. It was a moment which unmistakably
+revealed the heart of England.</p>
+
+<p class='c006'>The enthusiasm and volume of the movement
+were cheering, and no offers touched us more
+deeply than the hundreds we received, often on
+postcards, from the very poor. But the suddenness
+of the movement brought with it accompaniments
+which it must be admitted were difficult to cope
+with. We were soon accused, and justly accused,
+of not answering our letters, of not acknowledging
+our cheques, of not receiving our visitors with due
+consideration. It was all true! though it remained
+so only for a few days. To have done otherwise
+was a physical impossibility, for what were we
+among so many? We were only a willing company
+of amateurs suddenly called upon to deal with the
+conditions of a large business created in twenty-four
+<span class='pageno' id='Page_10'>10</span>hours. And while this volume of external
+business was pouring in the true object of our
+existence remained in our opinion the providing of
+homes for our coming guests. We contented ourselves
+with safeguarding our cheques, and gave
+our thoughts to the refugees.</p>
+
+<p class='c006'>They began to come on the first day. They
+increased in numbers, not being immediately
+brought in ship-loads, but trickling through on
+their own account from various sources to the
+number of perhaps 100 or 150 a day. Our first
+difficulty with regard to finding homes for them
+was met by the kindness of Sir James Dunlop-Smith,
+who obtained from the India Office permission
+to place at our disposal a small house at
+49, St. George’s Road, usually occupied by the
+King’s orderlies, but standing at the moment
+empty and furnished. This was the first place of
+refuge offered in this country to Belgians. It
+seemed to us a suitable coincidence that it should
+come, even indirectly, from the King. The Borough
+Council of Camberwell was, if my memory serves
+me rightly, the next to offer us beds for Belgian
+refugees. They had organized Dulwich Baths as a
+hospital, and they placed at our disposal between
+80 and 100 beds. Battersea followed their example.
+Private offers were added to these, and in two or
+three days we had a couple of hundred beds upon
+which we could count.</p>
+
+<p class='c006'>We reached the third day of our existence before
+<span class='pageno' id='Page_11'>11</span>any news came of the ship-load of refugees for
+whose reception the Committee had been so hastily
+organized. It was on Wednesday evening at about
+half-past seven o’clock, as we were separating after
+a heavy day’s work, that a telegram was brought
+in saying, “One thousand refugees arriving Folkestone
+to-night. Can you take 500 in London tomorrow?”
+The moment had come. We afterwards
+discovered that this was not “the” ship, and as a
+matter of fact Mr. Wintour’s refugees never did
+come over in a special transport chartered for them.
+I give you our impressions, however, only as we
+received them then. We had provided with the
+greatest difficulty for 250. To provide suddenly
+for 500 more seemed at first sight impossible. But
+to let you have one instance of the early work I
+will describe how it was done.</p>
+
+<p class='c006'>Among the offers which had been made to us
+was one from the Army and Navy Stores proposing
+to lend us an empty shirt factory conveniently
+situated just opposite Victoria Station. It was in a
+perfectly sanitary condition, clean, with gas, light,
+and water laid on, but stark empty. At eight
+o’clock on Wednesday evening we accepted the
+offer. Mrs. Walter Cave took direction in this
+particular act of energy, and I believe she was up
+all that night. The Army and Navy Stores let us
+have beds at cost price. The Chairman of the
+Rowton Houses lent us crockery and linen. Willing
+help came from every side, and the result was
+<span class='pageno' id='Page_12'>12</span>achieved that before three on the following afternoon
+the shirt factory had been converted into a
+hostel, where 250 beds were made up with clean
+sheets and pillow-cases; a kitchen was arranged
+downstairs with eight cooking-stoves; dining-tables
+were ready laid; and a hot dinner for several
+hundred people awaited the arrival of the refugees.
+Our first batch of 250 arrived there that afternoon.
+We disposed of the others in different places, and
+from that day, though we continued to receive
+refugees in London at the rate of several hundreds
+per day, and were often at our wits’ end what to
+do, not one who reached our hands was ever left
+without food and lodging.</p>
+
+<p class='c006'>The experience of this first week gave us the
+formation of the principal Departments of the War
+Refugees Committee. I do not propose now to
+detain you with any full description of our organization.
+For anyone who is interested the details are
+recorded in the Blue-Book issued by the Departmental
+Committee of the Local Government Board
+appointed to consider and report on questions arising
+in connection with the Reception and Employment
+of the Belgian Refugees in this country. I
+will indicate merely the framework of the machine
+which circumstances immediately brought into
+operation.</p>
+
+<div><span class='pageno' id='Page_13'>13</span></div>
+<div class='section'>
+
+<div class='nf-center-c0'>
+<div class='nf-center c002'>
+ <div><span class='large'>LADY LUGARD’S HOSTELS</span></div>
+ <div><span class='large'>FOR BELGIAN REFUGEES.</span></div>
+ </div>
+</div>
+
+<div class='lg-container-b'>
+ <div class='linegroup'>
+ <div class='group'>
+ <div class='line'><i>Committee</i>—<i>Lady Lugard.</i></div>
+ <div class='line in11'><i>The Hon. Mrs. Roland Leigh.</i></div>
+ <div class='line in11'><i>Stuart Hogg, Esq.</i></div>
+ </div>
+ </div>
+</div>
+
+<p class='c006'>These Hostels have been instituted by Lady
+Lugard for the reception of Belgians who have hitherto
+lived on their private means but have come to the end
+of their resources. Also for some of a poorer class who
+have received hospitality offered for a definite period
+which has now come to an end.</p>
+
+<p class='c006'>There are at present eleven houses, accommodating
+a total of about 400 people. Two of these are
+more in the nature of hospitals, the rest are carried on
+like private hotels or boarding-houses. Care is taken to
+make the life as pleasant as possible. Guests are placed
+in the different houses according to their social rank;
+there is a capable manageress in every house, a Belgian
+cook, and to a large extent the other servants are Belgian.</p>
+
+<p class='c006'>In many cases, where the refugees have some
+small means of their own, it has been found desirable
+to assist in payment of the rent of flats, or by direct
+contributions. At present 125 are helped in these ways.</p>
+
+<p class='c006'>Lady Lugard’s aim has been to make each house
+a “little corner of Belgium,” as one of the guests
+happily expressed it. There is a committee of ladies,
+who visit these houses regularly and see that the
+inmates are as happy and comfortable as possible.</p>
+
+<p class='c006'>All expenditure is accounted for to the Central
+Committee, and care is taken that there is no waste.</p>
+
+<p class='c006'>The scheme has a certain amount of financial
+help from the War Refugees Committee, but all expenses
+of furnishing, rent, lighting, and general upkeep are
+borne by Lady Lugard’s Committee.</p>
+
+<p class='c006'>Your help is asked to carry on this undertaking,
+which is one of the attempts to repay a small portion of
+the immense debt we owe to the unhappy Belgian nation.</p>
+
+<p class='c006'>Cheques and postal orders should be made out
+to Lady Lugard, and addressed to her at</p>
+
+<div class='lg-container-r'>
+ <div class='linegroup'>
+ <div class='group'>
+ <div class='line'><span class='sc'>51, Rutland Gate, S.W.</span></div>
+ </div>
+ </div>
+</div>
+
+</div>
+
+<p class='c007'><span class='pageno' id='Page_14'>14</span>Our first need was obviously a Card Index and
+Correspondence Department. This Department has
+since been placed under the very efficient management
+of Mr. Arthur Chadwick, assisted by Mr.
+Berks and Mr. Barsdorf, and with the Cashier’s
+Department under our excellent cashier, Mr.
+Bourne, has completely rescued us from the reproaches
+of the first days.</p>
+
+<p class='c006'>We needed a Transport Department to meet
+refugees at the stations to convey them to and from
+the Refuges. We were helped at first by Mr.
+F. M. Guedalla, who also did yeoman service with
+Mr. Basil Williams and others in the reception of
+the refugees at Folkestone. By the kindness of Sir
+Albert Stanley and the London General Omnibus
+Company the services of one of the officers of that
+Company, Mr. Henry Campbell, were placed at
+our disposal, and under Mr. Campbell this Department
+has become one of the most important
+and efficient branches of our practical organization.
+Mr. Campbell’s grip and comprehension of the work
+of the War Refugees Committee is so complete
+that I believe if the whole Committee were swept
+away and Mr. Campbell were left standing, the
+work would still be satisfactorily carried on.</p>
+
+<p class='c006'>Our next obvious need was an organized system
+of fitting the refugees into the offers of hospitality
+which were received for them. This has remained
+from the beginning the most complicated and
+difficult work we have had to do. A Department,
+afterwards known as our Allocation Department,
+was organized at once under Lady Gladstone,
+Mrs. Alfred Lyttelton, and Mrs. Gilbert Samuel,
+<span class='pageno' id='Page_15'>15</span>who have been assisted in the work by an army of
+willing volunteers. The work of this Department,
+of which a beginning had been made in the Belgian
+Consulate even before the War Refugees Committee
+came into existence, has since been carried
+on in four main divisions. There has been our
+Central Allocation Department, of which the direction
+has remainded in the hands of Mrs. Gilbert
+Samuel. There has been a very important development
+of subsidiary branches in the Rink under
+Mrs. Alfred Lyttelton, helped of course by many
+willing workers, to all of whom she would, I am
+sure, wish to offer a tribute of gratitude. There has
+been the Allocation of the Belgian Consulate, also
+carried on at Aldwych, under the direction of the
+Misses Rothschild and a group of helpers, and
+there has been the Allocation of the Catholic
+Women’s League, under the direction of Miss
+Streeter, working always in co-operation with
+Aldwych, but carried on from their own headquarters
+in Victoria Street. In addition to these
+there has been also the Allocation, carried on independently
+of Aldwych, by the Jewish community,
+who from their own private offers have provided
+for upwards of 6,000 people. The Catholic ladies
+have allocated upwards of 6,000. In the Miss
+Rothschild’s room at Aldwych some 30,000 have
+been either allocated or helped in other ways. Our
+own two branches of Allocation have since the
+beginning of the movement arranged for the placing
+<span class='pageno' id='Page_16'>16</span>of between 50,000 and 60,000 persons. In all its
+branches the War Refugees Committee has found
+homes for about 100,000 persons.</p>
+
+<p class='c006'>A Department taking its rise in the same necessities
+as the Allocation Department proper is the
+Department of Local Committees, which early in
+the movement formed themselves throughout the
+country for the better management of local offers
+of hospitality, while working in correspondence
+with Aldwych. This Department at Aldwych has
+been from the beginning under the supervision of
+Lord Lytton, who has directed it with an ability
+and devotion for which the War Refugees Committee
+have every reason to be grateful. The
+number of Local Committees with which his Department
+maintains touch is now nearly 2,000.</p>
+
+<p class='c006'>To these Departments one other of great importance
+was added in the first days. It was our
+Clothing Department, with headquarters at 23,
+Warwick Square. Here Lady Emmott, ably assisted
+by Lady MacDonnell and other devoted ladies, has
+been enabled by the generosity of the public to
+distribute nearly a million garments, including
+much-needed boots and shoes.</p>
+
+<p class='c006'>The creation of our different Departments was,
+as I have said, immediately imposed upon us by
+the conditions of the problem with which we were
+dealing. The general work of direction and coordination,
+and the creation of new means of meeting
+each new necessity of the situation had also to
+<span class='pageno' id='Page_17'>17</span>grow from the simple beginnings of the early days.
+It was soon found that it was desirable to place
+the Management under one direction, and it was
+decided to ask Lord Gladstone, who was prepared
+to give the time and devotion necessary to such a
+work, to accept a position which is, I suppose,
+equivalent to that usually held in a commercial
+company by the Managing Director. Mr. Morgan
+was at first associated in this direction, but found
+himself afterwards unable to devote the necessary
+time, and Lord Gladstone has from the beginning
+borne the brunt of the central work of the Committee.
+It is only in a later chapter, to which I
+shall have occasion to refer, that he has been
+assisted in a Management Committee by Lord
+Lytton, the Rt. Hon. W. H. Dickinson, M.P.,
+and Mr. A. Allen, M.P., to whom was added in
+the capacity of Honorary Secretary Mr. A. Maudslay,
+who has been from the beginning one of the
+most constant and devoted of our voluntary workers.
+I should mention here that Mr. Maudslay was
+among the most active of Mrs. Lyttelton’s helpers
+in the first organization of the Rink, and that at a
+later period he succeeded our first Secretary, Mr.
+Hennessy Cook, as Honorary Secretary to the War
+Refugees Committee. Lord Gladstone’s position has
+been no sinecure, and we all, if I may be permitted to
+say it, give ungrudging recognition to the absolute
+sincerity and unselfishness of purpose with which
+he has performed his work. We do not claim as a
+<span class='pageno' id='Page_18'>18</span>Committee—and I am sure Lord Gladstone would
+heartily agree with me—to have been perfectly
+organized or perfectly directed, or that our staff,
+amounting at one time to upwards of 500 devoted
+volunteers, have always perfectly understood or
+perfectly carried out the intentions and instructions
+of headquarters. We are willing to accept in a
+chastened spirit all reasonable criticism. The only
+claim we are concerned to make is that the War
+Refugees Committee throughout has been a willing
+instrument. In ourselves we have been nothing.
+The power by which we have been worked has
+been the country. We are proud only to have been
+privileged to represent a movement which may
+claim to take its place in history as the consolation
+of a nation by a nation.</p>
+
+<p class='c006'>It is as a task of consolation that we have from
+the beginning conceived of our work. I regret to
+have detained you so long with a description of the
+machinery by which the work was done. I take
+you back now to the days when the first refugees,
+fleeing from the terror of fire and sword, began to
+reach our shores. These refugees were different
+from the refugees who are now arriving. They
+had actually borne the first onslaught of German
+fury. Men had seen their wives and daughters
+shot, and worse than shot, before their eyes.
+Fathers and mothers had seen their little children
+trampled to death under German feet. Old and
+young had alike been driven before the bayonet and
+<span class='pageno' id='Page_19'>19</span>placed as shields to protect the enemy from Belgian
+bullets. Some had been forced to dig graves,
+and even to bury men who were not yet dead. All
+had been smoked and burned out of their pillaged
+homes, holding themselves lucky if they were not
+forced back to be consumed in the funeral pyres
+of their domestic possessions. It has become the
+fashion now to cast doubt upon the authenticity
+of deeds fit only for the annals of the Middle Ages.
+Those of us who helped at that time nightly to
+receive the refugees as they arrived can never forget
+the tales of inconceivable horror which were poured
+into our ears, nor the convincing simplicity of
+narration which made it impossible to doubt their
+general truth. I remember the first refugee with
+whom I happened to speak about herself. It was
+not a horrible case—on the contrary, quite simple—but
+it brought home to me with a shock of realization
+what was happening within an ordinary day’s
+journey of London. It was only a mother feeding
+her child with a basin of bread and milk in one of
+our Refuges. I asked her where she came from.
+She said “Charleroi.” “Then you have seen the
+fighting?” “Oh, yes, I carried him—indicating
+the baby—out under the German guns.” It was
+nothing. She had had the luck to escape, but the
+contrast between the peacefulness of her actual
+occupation and her words brought home what she
+had escaped from. In the same Refuge on a later
+day there was a man whose face was like the face
+<span class='pageno' id='Page_20'>20</span>of a tragic fate. He did not speak, he did not
+move. The ladies who were working in the Refuge
+approached him for some time in vain. One reminded
+him that he had his wife, while many had
+lost their wives, and at last he spoke. “Yes,” he
+said, “I have my wife! But we had five children,
+and we have not one left. Four of the little ones
+were trampled to death under the feet of a German
+regiment, and my little girl, my eldest, fourteen
+years old, was given to the German soldiery, who
+misused her before my eyes. Afterwards they took
+her away with the regiment.” And he fell back
+to the only thing he seemed able to say, “We had
+five children—we have not one left.” The stories
+which we heard at that time, daily and nightly,
+from not one alone, but from practically every
+refugee who reached us, were such as surpass all
+imagination of horror and brutality. We heard
+them; we became in a sense accustomed to hearing
+them, but the details of many were such as I could
+not possibly repeat in a public assembly such as
+this. An observant friend who accompanied me
+one day to a Refuge said, as we came out, “These
+people look as if they had all seen ghosts.” They
+<i>had</i> seen ghosts! They had seen spectres of
+carnage, cruelty, lust, and brutality—such evil
+spirits as, thank God, are not often let loose upon
+the face of earth. You will readily understand
+that to us who were with them at that time, who
+heard these stories every day, no extenuation of
+<span class='pageno' id='Page_21'>21</span>German conduct which can ever be produced will
+efface the impression that these awful things were
+literally true. It was also abundantly evident that
+they were not the isolated acts of brutal or drunken
+individuals. Evidence was unanimous, and to our
+minds conclusive, that the crimes were committed
+in pursuance of a general order from above.</p>
+
+<p class='c006'>I will not hold your imagination in this atmosphere.
+Let it be placed to the credit of twentieth-century
+civilization that the universal abhorrence
+aroused by the conduct of the German army towards
+civilians was such as to force German
+authorities to a recognition of the mistake they
+had committed. Orders to terrorize the population
+were apparently withdrawn, and, so far as we are
+aware, the brutalities of the first weeks of the
+campaign have for the present ceased.</p>
+
+<p class='c006'>It was on the 24th of August that the War
+Refugees Committee received its first refugees.
+Until the 9th of September they were received, as
+I have told you, in our own Refuges, where we
+tried to make them as comfortable as we could.
+Some little difficulty and hesitation existed at first
+as to the question of facilitating the transport of
+refugees from Belgium. But this and all other
+doubt upon the matter was set at rest by the public
+offer of the hospitality of the nation which was
+made, as you will remember, by the Prime Minister
+in the House of Commons on the 9th of September.
+From that day the Government has stood behind
+<span class='pageno' id='Page_22'>22</span>the movement, and the War Refugees Committee
+has worked in close and friendly relation with the
+Local Government Board.</p>
+
+<p class='c006'>The first chapter of Government intervention
+was to relieve the War Refugees Committee of the
+expense and difficulty of providing Refuges in
+London.<a id='r1'></a><a href='#f1' class='c008'><sup>[1]</sup></a> The Government took the Alexandra
+Palace, and in that and other available public
+institutions it organized immediately, under the
+Metropolitan Asylums Board and the Board of
+Guardians, Refuges which had a total capacity of
+about 8,000 persons. After the fall of Antwerp,
+Earl’s Court Camp, with a further capacity of 4,000
+persons, was added to the government Refuges.
+Up to the middle of September the War Refugees
+Committee had had difficulty in receiving as many
+as 500 a day. Since that time, so far as the great
+majority, which consisted of working class refugees,
+are concerned, the War Refugees Committee has
+been relieved of anxiety. The first needs of shelter
+and food were supplied, and admirably supplied,
+by the Government Refuges. I should like in
+passing to offer my tribute of praise to the splendid
+work done by the officials alike of the Metropolitan
+Asylums Board and the Board of Guardians. I
+was for many weeks in close relation day and night
+with what was being done, and I can speak from
+<span class='pageno' id='Page_23'>23</span>personal observation of the devoted zeal, the kindness
+of heart, and the untiring industry with which
+the work of receiving, housing, and feeding the
+refugees was carried out.</p>
+
+<div class='footnote' id='f1'>
+<p class='c006'><a href='#r1'>1</a>. For a full description of what was done by the Local
+Government Board the reader is referred to White Book, Cd.
+7763.</p>
+</div>
+
+<p class='c006'>The organization of the Alexandra Palace, where
+at first about 1,500 were received, may be taken as
+a sample of the rest. The Alexandra Palace, as
+you know, is a large glass building originally
+intended for public recreation, and conveniently
+situated in its own grounds on a hill overlooking
+the North of London. Its central halls, with their
+merry-go-rounds and swing-boats, lent themselves
+readily to the reception of refugees, and in the
+early days visitors who went to condole with the
+victims of tragic misfortune were usually saluted
+with shouts of delight proceeding from children
+profiting with all the unconsciousness of their age
+by the unusual opportunities of enjoyment! The
+glass roofs of the building admitted sunshine to
+every corner. One of the central halls was converted
+into a great dining-room, where sufficient
+and comfortable meals were served with order and
+regularity. Beyond the dining-room there was a
+nursery and hospital, bright with white beds and
+flowers. Beyond the hospital a large hall has been
+converted into a bathroom with curtained cubicles,
+where upwards of 100 baths, fitted with hot and
+cold water, are at the disposal of the refugees.
+Another large room is used as a schoolroom and
+kindergarten for the children. A cinema theatre
+<span class='pageno' id='Page_24'>24</span>was converted into a chapel. Rooms were set aside
+for workrooms and the distribution of clothing.
+The many rooms surrounding the central halls
+were converted into dormitories holding each from
+60 to 100 beds. In one room the beds had pink
+coverings, in the next they had blue. Screens
+covered with chintz gave a certain privacy to groups
+of beds. Crucifixes were fixed on the walls. Everything
+that could be done to give a homely and
+pleasant aspect to the place was done with the utmost
+goodwill. These were the arrangements
+made before the fall of Antwerp for the general
+mass of refugees. Upstairs in a more private
+wing of the building there was accommodation,
+with a comfortably furnished sitting-room and
+dining-room, for about 100 persons who might for
+any reason on their first arrival be distinguished
+from the ordinary crowd. Before the fall of Antwerp,
+since which period the rush of refugees has
+caused too great a pressure of overcrowding, there
+was a grace, almost a certain charm, in the arrangements.
+Her Majesty the Queen showed her sympathy
+with the refugees by visiting them in the
+Alexandra Palace, and expressed her gracious approval
+of the arrangements which had been made
+for them.</p>
+
+<p class='c006'>Alexandra Palace was, of course, only one place.
+The spirit which dictated its organization presided
+also over the organization of the other Refuges.
+At Alexandra Palace the ladies of Wood Green
+<span class='pageno' id='Page_25'>25</span>and the locality gave devoted service in the development
+of Clothing, Sewing, and other departments
+designed for the comfort of the refugees. At Earl’s
+Court Camp the ladies of the Local Government
+Board have taken these departments under their
+charge, and have devoted themselves to the development
+of educational and other facilities.</p>
+
+<p class='c006'>The first refugees arrived usually in a state of
+absolute destitution. Their constant prayer was
+that they might be immediately allowed to work
+and to earn for themselves some portion back of
+what they had lost. But an opinion was at that
+time held that no attempt should be made to obtain
+employment for these refugees in the ordinary
+labour market of the country, and the lavish hospitality
+which was offered to them encouraged the
+hope that they might be amply provided for by
+private beneficence during the continuance of the
+war.</p>
+
+<p class='c006'>The first work of the War Refugees Committee
+when the refugees arrived in the Government
+Refuges was, therefore, to supply them as far as
+possible with immediate necessaries. They needed
+everything. Besides the substantial requirements
+of clothes and shoes, they wanted combs, brushes,
+soap, hair-pins, boot-laces, braces, needles, cotton,
+thimbles—everything that even the poorest find
+necessary in daily life. The men, of course, urgently
+wanted tobacco; the women wanted knitting-needles
+and wool to knit. We did our best to
+<span class='pageno' id='Page_26'>26</span>supply all these, and among the small articles
+which at that time were distributed freely none
+were more eagerly accepted than rosaries. We
+gave them away by thousands. The exodus had
+been so sudden that they had apparently in many
+cases been left behind, and men and women alike
+among the first arrivals from the Walloon country
+seemed anxious to possess themselves of this usual
+accompaniment of prayer.</p>
+
+<p class='c006'>There are subjects about which one hesitates to
+speak in public, yet I would like just to place on
+record the impression we received from these first
+refugees of simple faith. They seemed themselves
+to realize, in the tragic extremity of their distress,
+that they had lost everything except their God,
+and I cannot easily convey the touching fervour of
+the prayers in the chapels of the Refuges at which
+I once or twice incidentally assisted. Piety,
+courage, extraordinary fortitude, and overflowing
+heartfelt gratitude for all that was being done for
+them in England were the principal characteristics
+that enlisted our sympathy and admiration for our
+guests.</p>
+
+<p class='c006'>I know it may be said that the heroic note has
+not been consistently sustained. That is only to
+say that human nature remains human in all circumstances.
+And I would ask, if Oxford had
+suffered the fate of Louvain, if Canterbury had
+been destroyed instead of Rheims, if Manchester
+or Birmingham or Leeds had been bombarded and
+<span class='pageno' id='Page_27'>27</span>their population driven out homeless and penniless
+to foreign shores, do you believe that the whole
+exodus would have been an exodus of heroes?
+From the days of Israel onward some members of
+every great migration have been found to murmur
+and to cry for quails as well as manna in the
+desert. None grieve for this occasional backsliding
+more sincerely than the majority of the better-disposed
+Belgians themselves. I only wish to bear
+testimony to the other side, which I have myself
+seen and admired, of patient and even magnificent
+endurance.</p>
+
+<p class='c006'>The refugees were supposed to remain in the
+London Refuges for a period of only three to five
+days at the outside. Once rested and re-fitted it
+was the work of the War Refugees Committee to
+pass them on to the permanent homes so cordially
+offered by the hospitality of the country. It was in
+these homes that their real reception awaited them,
+and in these that was prepared for them by the
+kindness of individual English hearts the “haven
+where they would be.” With what happened after
+they left our hands we had, of course, little
+or nothing to do. Everyone gave to his own
+guests according to the fullness of his means. We
+received many letters of enthusiastic thanks expressing
+the content and joy of the refugees, but our
+business was only to organize the passing of the
+refugees from the London Refuges to their homes.</p>
+
+<p class='c006'>The brunt of this work fell, of course, on our
+<span class='pageno' id='Page_28'>28</span>Allocation Department, which, as the pressure
+grew more and more acute through the months of
+September and October, was obliged steadily to
+increase its forces. It employed at one time upwards
+of 100 volunteers. The work of these ladies
+and gentlemen consisted in receiving from the
+Correspondence Department overnight cards upon
+which the offers of hospitality made to the Committee
+were indexed. With the cards they went
+on the following day into the Refuges, and subsequently
+into hotels in which better-class refugees
+were housed, and their object was—acting with as
+much tact and sympathy as possible—to find from
+the information given on the cards the most suitable
+accommodation for the many differing parties
+of refugees who presented themselves. At the beginning
+of the movement refugees had to be dealt
+with only at the rate of 100 or 200 per day. From
+the date of the public offer of national hospitality
+made by the Government, the number increased
+steadily until, during the rush created by the fall
+of Antwerp, which marked the maximum pressure
+of the movement, it became necessary for the
+Allocation Department to deal with upwards of
+2,000 persons every day. It is difficult for the
+public to realize the magnitude of the task thus
+performed. It involved not only the delicate personal
+decisions which had to be made by each individual
+Allocator, but it carried with it all the
+complicated arrangements of registration, transport,
+<span class='pageno' id='Page_29'>29</span>and warning of hosts. All four branches
+of the Allocation Department were at this time
+worked to their utmost.</p>
+
+<p class='c006'>The arrangements for transport of these separate
+branches fell upon the Transport Department.
+Every refugee who arrived from the Continent had
+to be met and taken to a Refuge or a hotel. Every
+refugee who left one of the Refuges or a hotel to
+take up the hospitality allotted to him in the
+country had to be provided with a pass over the
+railway, had to be convoyed to the railway station,
+and his host had to be warned at what hour and at
+what station he was to be received. During the
+stress created by the fall of Antwerp, when upwards
+of 4,000 refugees arrived in one day in
+London by trainloads from the Continent, and as
+many as 2,000 had to be sent in small individual
+groups to different stations of the British Isles, a
+total of 6,000 had to be handled every day! It has
+been estimated that during this period as many as
+8,000 and 10,000 refugees crossed the Channel
+daily to our shores. No warning nor preparation
+could be given as to the numbers to be dealt with.
+While the crisis lasted they poured in day and
+night, taxing the energies of the whole organization
+almost to breaking-point. Not only Transport
+and Allocation, but Clothing, Correspondence,
+and Local Committees, with all their subsidiary
+branches, were heavily overworked. They bore the
+strain. There was no break-down. We were able
+<span class='pageno' id='Page_30'>30</span>to meet and deal with the crisis. It may readily be
+imagined that in work of a delicate nature accomplished
+under such pressure, some mistakes were
+inevitable; but we worked with the consoling
+thought present to our minds, that if the public
+could have realized the conditions under which the
+work was done, it would have been surprised
+rather at the few than at the many errors into
+which we fell.</p>
+
+<p class='c006'>The fall of Antwerp brought us to a new chapter
+of our work, of which I would have much to say
+but that I have already kept you longer than I
+would have wished. I must touch only as briefly
+as possible on the aspects of the question which
+now present themselves.</p>
+
+<p class='c006'>The crisis lasted only a couple of weeks. The
+occupation of Ostend by the Germans on October
+17th closed the Belgian coast and stopped the
+daily transport service. Since that time refugees
+have been only able to reach us by way of Holland,
+and though this country has continued to provide
+such facilities as are possible for their transit, the
+figures of the daily arrivals have fallen considerably.
+The total for November was the lowest for
+any month since the beginning of the war. In
+December and January the numbers again mounted,
+giving a total of 12,000 for December and 14,000
+for January. Refugees are still, notwithstanding
+the dangers of mines and submarines and the prohibition
+of our blockade zone, arriving in numbers
+<span class='pageno' id='Page_31'>31</span>which are to be counted daily in three figures. But
+the rush is over. We are no longer working under
+the same conditions of pressure.</p>
+
+<p class='c006'>There are noticeable also some other remarkable
+differences. We are working now with a different
+class of refugee. The simple country folk of the
+first exodus have given place to the urban population
+of the great towns, and they come to us under
+different conditions. The early refugees had, as I
+have told you, suffered in their own persons all the
+worst horrors of war. Since the fall of Antwerp
+the flight has been rather—though not of course
+wholly—from “the wrath to come.” Many refugees
+are fleeing from what they fear may happen
+rather than from what has actually happened. I
+speak chiefly for the moment of the working-classes.
+Many of those now coming have been attracted to
+this country by the accounts sent back in the first
+moments of relief and gratitude by the earlier refugees.
+In the Refuges and Hostels we saw many
+of the postcards written by the first refugees, and
+they represented this country and people as something
+so near Paradise and the angels, that expectation
+based upon such description could hardly
+fail of disappointment. It need not therefore be a
+matter of surprise if some difference is observable
+between the attitude and tone of the refugees housed
+in the Government Refuges to-day, and those with
+whom the same Refuges were filled in the earlier
+stages of the movement.</p>
+
+<p class='c006'><span class='pageno' id='Page_32'>32</span>The gradual development of the situation which
+has brought us a different class of refugee has also
+brought about a very important modification of
+opinion with regard to the conditions of their reception.
+It has been decided that the employment
+of refugees instead of being deprecated should now
+be encouraged, and that instead of depending for
+subsistence on the hospitality of the country they
+should, as far as possible, be enabled to support
+themselves. A Government Committee has been
+appointed, as you know, under the Chairmanship
+of Sir Ernest Hatch, to consider the conditions
+under which effect can be given to this new view
+of the situation. Belgian Labour Bureaux working
+in connection with the Central Labour Bureaux
+have been established in the Government Refuges,
+as also in the Rink at Aldwych. Recruiting Bureaux
+have been established in the Government Refuges,
+by means of which Belgians of military age are
+enabled to join their colours and return to the front
+at Flanders. By these agencies in conjunction
+with the Government Refuges, and other forms of
+Government Relief for urgent cases the problem
+of the reception of working class refugees may, I
+think, be said to have been met and disposed of.</p>
+
+<p class='c006'>Outside these questions the problem with which
+since Christmas we have been most acutely preoccupied
+is the problem of giving suitable help to
+the urgent needs of the propertied and professional
+classes. This is a class with which I have myself
+<span class='pageno' id='Page_33'>33</span>been thrown into close and constant touch, and the
+sorrows and difficulties of their position are very
+vivid to me. They have suffered, of course, horribly
+in regard to their material possessions, and the
+numbers increase daily of persons accustomed to
+live in the comfort of comparative affluence who
+are reduced to absolute penury. Such cases call
+for the sincerest sympathy and for practical help.
+Where only material possessions are concerned
+they do not, it must be recognized, make quite the
+same poignant appeal to elemental emotions that
+was made by the earlier refugees. But there is
+seldom a day in which some special case does not
+present itself. A day or two ago it was a case of
+a man of good position and once ample means
+who had seen his wife and daughter shot by the
+Germans, and who came in search of some educational
+facilities for his little boy, the only member
+of the family now left to him. He was entirely
+penniless. The next day it was a manufacturer
+from Louvain who had shared in all the horrors
+attending the destruction of that town. His town
+house and his country house, with all that they
+contained, had been destroyed. He himself had
+been taken as a hostage by the Germans. He was
+three times blindfolded and ordered to be shot,
+and three times at the last moment the order was
+countermanded. He was beaten and spat upon.
+He was forced to march with other Belgians as a
+covering rank in front of the German advance. As
+<span class='pageno' id='Page_34'>34</span>he said in very quietly relating these experiences:
+“It is doubted whether the Germans really used
+Belgian civilians as a covering-shield for their
+soldiers. I <i>know</i>, because they have used me.
+They put us in the front of their attack, and
+bullets whistled between us as we advanced.” But
+these things were all as nothing to the anguish of
+knowing that the soldiery which had marched him
+away in one direction had taken his wife away in
+another. It was impossible for him to know anything
+of her fate. After some days of marching in
+front of the German troops they came in touch
+with Belgian outposts. He was able to effect his
+escape, and he reached Antwerp through the
+Belgian lines. Still unable to obtain any news of
+his wife, he advertised in the hope that the news
+he gave of himself might reach her eyes. It did.
+After long delay the news was brought to him that
+she was alive, that she had escaped without serious
+injury from the Germans, and that she was in
+hiding in the neighbourhood of Louvain. To
+reach her he went on foot from Antwerp to
+Louvain, passing as he could through the German
+lines, hiding at times in ditches and swamps, wading
+through rivers to avoid the guarded roads. He
+told me the whole story with absolute calm, and
+only when he came to the climax of their meeting
+he suddenly broke down—“My wife!” he said,
+“she had been living in the woods and fields
+with practically nothing to eat. She was a black
+<span class='pageno' id='Page_35'>35</span>skeleton, mere skin drawn over her bones.” He
+could say no more. I didn’t wish that he should.
+My business was merely to find him some means
+of living now that he and his wife were together in
+a place of safety. You can understand that after
+hearing such a story one’s only feeling is that
+peace and security must somehow be assured.</p>
+
+<p class='c006'>In the early part of the movement such cases as
+these were provided for by private hospitality, and
+I come now to the greatest change of all which
+the movement has undergone. The movement of
+private hospitality, which has provided from first
+to last for a figure approaching to something like
+a quarter of a million refugees, has, as was to a
+certain extent inevitable, exhausted its first impulse.
+About Christmas time we began to realize that the
+offers of hospitality had ceased. No fresh offers
+came, and hosts who had previously had Belgians
+in their houses wrote that they would shortly be
+needing this accommodation for other purposes.
+Our Allocation Department became a Department
+of Re-Allocation. Gifts of clothing also sensibly
+diminished.</p>
+
+<p class='c006'>The funds of the War Refugees Committee,
+which have been devoted to the relief of Belgians
+in England, have never been very great. Public
+contributions in money have been more usually
+given to the Belgian Relief Fund, which is entirely
+devoted to the relief of Belgians in Belgium. We
+have sometimes thought that the public did not
+<span class='pageno' id='Page_36'>36</span>clearly understand the distinction between the two
+Funds. Our wealth has consisted mainly in offers
+of hospitality and gifts in kind. When these began
+to cease we saw ourselves in danger of being unable
+to continue our work for want of means, and
+this situation introduced the present and latest
+chapter upon which we have entered.</p>
+
+<p class='c006'>I am sorry that I am not able at present to enter
+into a full explanation of schemes which are as yet
+imperfectly developed. A time will come when all
+necessary information will be freely given. For our
+present purpose I will ask you only to take from me
+that we have under certain conditions a command
+of funds which enable us to give relief in cases of
+strict necessity. The money so available is not to
+be regarded as a substitute for, but as a supplement
+to, private generosity. It is in certain cases
+sufficient for the necessities of a working man. The
+part of private generosity for better-class refugees
+still remains to bring the bare necessities of life up
+to the standard which the nation would wish to
+offer in such cases as those I have just now cited.</p>
+
+<p class='c006'>There are many obvious ways in which this can
+be done. Among the most generally successful so
+far has been the organization of large houses on
+the basis of gratuitous hotels. I have myself
+organized two or three such houses, notably,
+one at Harrington House in Kensington Palace
+Gardens, lent to me for the purpose by Lord Harrington,
+another at Hambro House in Prince’s
+<span class='pageno' id='Page_37'>37</span>Gate, lent by Mr. and Mrs. Eric Hambro, and a
+third in the King’s Weigh House Parsonage, furnished
+and lent by the congregation of the King’s
+Weigh House Church in Duke Street. In these
+three houses I have been able to receive about 120
+refugees, who make with regard to them very
+charming expressions of content. What I have
+done has also been done by many others. Houses
+of this description are springing up like mushrooms
+through the country, and it has been thought that
+many people who are no longer able to entertain
+Belgian refugees in their own homes may be willing
+to contribute towards a system of organized
+hospitality under which suitable homes can be
+provided.</p>
+
+<p class='c006'>Another way of meeting the necessities of the
+class of refugees of whom we are now speaking is
+by paying the rent of furnished flats, in which a
+very small grant is sometimes enough to render
+domestic life a possibility. Among the propertied
+and professional classes there are some who have
+still some small resources. For these the active
+brain of Mrs. Lyttelton has devised, in consultation
+with Lord Gladstone, a scheme which she is
+administering as a branch of the War Refugees
+Committee, of flats furnished by the Committee,
+and placed at the lowest possible prices at the service
+of the refugees. The scheme deserves a fuller
+description than I am able to give it. In all schemes
+of hospitable relief the National Food Supply, the
+<span class='pageno' id='Page_38'>38</span>Belgian Refugee Food Supply, and other charitable
+organizations, of which the gratuitous food is
+in great part contributed as a free gift by our
+Colonies, play an important part.</p>
+
+<p class='c006'>I would like to have been able to do justice to
+other institutions for the assistance of refugees
+which have from the beginning of the movement
+developed as branches of the various Departments
+at Aldwych. I can only permit myself just to name
+the Education Department, under Lady Gladstone,
+Mr. Englehart (of Leper Island fame), Father
+Christie and the Abbé Michiele, where, by a movement
+of Educational hospitality offered by the
+public schools, the Catholic institutions, and the
+universities of the country, free education has been
+provided for nearly 2,000 Belgian young people.
+In this movement I am glad to be able to say that
+Eton, Oxford, and Cambridge have handsomely
+done their part.</p>
+
+<p class='c006'>Another branch of activity which has been of
+the greatest value throughout the whole movement
+has been the Health Department, which, under
+Mrs. George Montagu, assisted by Miss Page, the
+daughter of the American Ambassador, has given
+help and relief to hundreds of cases of the sick and
+otherwise disabled. In connection with this department
+there is also a dispensary, where gratuitous
+medicine and medical advice from Belgian
+doctors can be obtained. Nor is it only in the
+Allocation and Health Departments that secondary
+<span class='pageno' id='Page_39'>39</span>branches of utility have blossomed forth. The
+Rink is full of useful minor institutions, brought
+into being by the necessities of the situation. The
+Transport Department has many subsidiary activities.
+Work done for <i>réformé</i> soldiers who have
+served their country to the limits of their strength,
+and work done for “undesirables” who can serve
+no country, are at different ends of the scale, alike
+branches of benevolent utility.</p>
+
+<p class='c006'>A Department which is probably doing in its
+way as much humane work as any other is what
+we call the “Missing Relatives” Department. It
+is divided into two sections—the Poste Restante
+section and the section which deals with Lost
+Relatives. We receive a great number of letters
+addressed to refugees, care of our Committee. For
+a time they lay unclaimed. Then our Correspondence
+Department conceived the idea of endeavouring
+to trace their owners, in order that they might be
+forwarded. We have, of course, now registered the
+addresses of many thousands of refugees. By the
+courtesy of the Registrar-General we are allowed
+to search also daily the files of Somerset House,
+and in the last three weeks alone over 500 letters
+have been traced and forwarded to their owners.
+In the “Lost Relatives” section all urgent cases,
+such, for instance, as a father or mother searching
+for their lost children, or a husband his wife, etc.,
+are handled immediately by our Correspondence
+Department, who make every effort to trace the
+<span class='pageno' id='Page_40'>40</span>missing person. The machinery which is used for
+tracing the letters is put in operation, and I am
+glad to say that we frequently succeed in finding
+and uniting the members of families who have lost
+each other in the flight.</p>
+
+<p class='c006'>In the Belgian Consulate room Monsieur Grumbar
+and the two Misses Baschewitz, with their helpers,
+continue to earn the gratitude of their compatriots
+by their constant and willing service. Of the Consulate
+as such I do not, of course, venture to speak.
+From the beginning of the movement it has had
+offices under the same roof as the War Refugees
+Committee, and has been closely associated with
+our work. Its own work is outside the scope of
+the present paper.</p>
+
+<p class='c006'>I cannot leave this branch of my subject without
+mentioning collectively, as I only wish I could
+mention individually, the admirable quality of the
+voluntary work which has been freely given in
+every department. The few developments I have
+enumerated only serve to indicate the activity that
+exists, and they have nearly all been carried out
+by volunteer effort. Those of us who happen to
+be at the head of Departments are spoken of, and
+our work obtains recognition and gratitude often
+far beyond its deserts. I would like to say that
+our work would have been absolutely impossible
+had it not been for the devoted, generous, and
+regular support of hundreds of volunteers who
+have given every bit as much as we have given,
+<span class='pageno' id='Page_41'>41</span>and who have been content to do it—to come
+early, to stay late, to work day after day unflinchingly
+at the least interesting tasks, to spend
+their strength, their emotions, their money, and
+their time in the background, so to speak, of our
+organization, without a thought of anything but
+the help that they could give. These volunteers
+have come from every rank. I have mentioned
+500. Had we wanted 5,000 we could have had
+them. I am almost ashamed even to speak of
+thanks or recognition where it has been so little
+sought. I would only say of many of our unmentioned
+helpers that their names should be written
+in letters of gold, were it possible that any true
+record could be kept of the service which this
+movement has called forth.</p>
+
+<p class='c006'>All the Departments I have mentioned and many
+others are still active at Aldwych. Lord Gladstone,
+Lord Lytton, Mr. Dickinson, and Mr. Allen, who
+have been associated in the Management Committee
+since the opening or our latest chapter, have their
+time fully occupied. There is no sign of any
+diminution of work. Neither is there on our part
+any diminution of energy or of interest in the work
+which still remains to be done.</p>
+
+<p class='c006'>You may be inclined to think from some of the
+particulars which I have given you of the latest
+chapter of the work that the heroic moment of
+the movement has passed—for England as well as
+for our guests. I would only venture to say that
+<span class='pageno' id='Page_42'>42</span>in heroic moments resolutions are conceived—it
+is for subsequent acts to give them shape. In
+the details which I have given you we are simply
+working out the national resolution that the exiles
+now in our midst shall be cared for, helped, and
+protected to the limits of our ability until the day
+dawns for them, when they may return to the
+homes they love. We see no end, and we desire
+to see no end, to our exertions but the day of
+repatriation. Be that day near or far, it is our
+hope to continue our work till it is reached, and
+we look with quiet confidence and absolute assurance
+to the public we know to give us the full
+support of its sympathy and its help.</p>
+
+<div class='nf-center-c0'>
+<div class='nf-center c002'>
+ <div><span class='large'>CHISWICK PRESS: PRINTED BY CHARLES WHITTINGHAM AND CO.</span></div>
+ <div><span class='large'>TOOKS COURT, CHANCERY LANE, LONDON.</span></div>
+ </div>
+</div>
+
+<div class='pbb'>
+ <hr class='pb c003'>
+</div>
+<div class='tnotes x-ebookmaker'>
+
+<div class='chapter ph2'>
+
+<div class='nf-center-c0'>
+<div class='nf-center c009'>
+ <div>TRANSCRIBER’S NOTES</div>
+ </div>
+</div>
+
+</div>
+
+ <ul class='ul_1 c002'>
+ <li>Typos fixed; non-standard spelling and dialect retained.
+ </li>
+ </ul>
+
+</div>
+
+<div style='text-align:center'>*** END OF THE PROJECT GUTENBERG EBOOK 77327 ***</div>
+ </body>
+ <!-- created with ppgen.py 3.57e (with regex) on 2025-10-19 23:08:40 GMT -->
+</html>
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